About us
Welcome to "The Craft City"
Your one-stop destination for high-quality custom products branded "thecraft"! Since 2024, we've been turning t-shirts, sweatshirts, and mugs into unique works of art, whether for business, special events, or to express individuality.
Why Choose Our Studio?
Premium Quality
We use top-grade materials long-lasting inks.
Eco-Friendly
Our sustainable printing methods reduce waste.
Fast & Reliable
Custom mug or bulk orders for an event!
Customization
You can bring any idea to life with ease.
Last updated: 24/10/2025
Welcome to The Craft City – where design, craftsmanship, and meaningful apparel come together.
We are an independent apparel studio specializing in made-to-order custom clothing, including T-shirts, hoodies, sweatshirts, seasonal outfits, and personalized design pieces. Every product is meticulously crafted, produced fresh for each order, and designed to deliver comfort, durability, and a unique expression.
Our Story
The Craft City was founded with a simple idea: to make clothing that feels personal.
Instead of mass production, we build each item individually—allowing designs to be unique, quality to be controlled, and customers to receive products made specifically for them.
Our business is operated legally through MMOJSC LLC, registered in Boulder, Colorado, USA.
Our production workshop is located in Thai Binh, Vietnam, where we handle printing, quality inspection, and packaging with care and consistency.
We ship directly from Vietnam to customers in the United States with reliable USPS tracking. This approach helps us maintain affordable prices while delivering handcrafted quality.
What We Do
At The Craft City, we focus on:
- Made-to-order production
- Premium fabrics and high-quality printing
- Unique designs for everyday wear
- Consistent quality checks before shipping
- Clear and transparent customer service
We take pride in creating apparel that feels personal, meaningful, and expressive.
Our Production Process
Every order goes through:
- Design review
- Printing using modern techniques
- Quality inspection
- Secure packaging
- USPS delivery with full tracking
This workflow ensures that every product meets our quality standards before reaching the customer.
Worldwide Craftsmanship, Local Care
While our operations span across countries, our values remain simple:
- Honesty in every policy
- Transparency in shipping and processing
- Responsibility for product quality
- Reliable customer support
Customers deserve clear information, fair treatment, and consistent communication. That is the commitment we uphold.
Customer Support
We are always ready to assist with questions about orders, designs, shipping, or returns.
Our support team responds within 24–48 business hours.
Email: support@thecraftcity.com
Phone: +84 587 282 880
Phone(US): +1 (214)555-1234
Our Mission
To bring meaningful designs and comfortable apparel to customers worldwide—crafted with care, delivered with integrity, and supported with transparency.
We appreciate every customer who chooses The Craft City.
Your trust motivates us to keep improving every day.
